Privacy Policy

Effective Date: December 31, 2024

1. Introduction

Welcome to RV@Olympic! We value your privacy and are committed to protecting the personal information you share with us when you visit our website or use our booking services. This Privacy Policy explains what information we collect, why we collect it, and how we use, share, and protect it.

2. Information We Collect

• Personal Information:
  Includes your name, email address, phone number, billing address, payment details, dates and length of stay, number of guests, and RV equipment details. We collect information when you make a reservation, sign up for our newsletter, or otherwise interact with our site.

• Non-Personal Information:
  Includes IP addresses, browser types, device identifiers, and general browsing behavior. We gather this through cookies and similar technologies to improve and personalize your user experience.

• Cookies and Tracking Technologies:
  We use cookies, pixels, and other tracking technologies to analyze site usage, remember your preferences, and provide relevant content. You can control cookies in your browser settings, but disabling them may affect site functionality.

3. How We Use Your Information

• To process reservations and payments.
• To send booking confirmations, updates, and respond to inquiries.
• To enhance our website and services (e.g., site analytics and user feedback).
• To send marketing and promotional materials (with your consent and the option to opt-out at any time).

4. SMS Communications

By selecting the checkbox at the Booking Checkout Page, you consent to receive SMS messages from RV@Olympic, which may include:

• Booking Confirmations and Reminders: Key updates about your reservation.
• Notifications During Your Stay: Real-time notices, safety alerts, or policy reminders.
• Marketing and Promotional Offers: Occasional deals, discounts, and special event announcements.

Opt-Out Policy:
You may opt-out of SMS communications at any time by replying “STOP” to any SMS message received. Once opted out, you will no longer receive SMS notifications, except for those necessary to complete an active booking.

Standard Rates:
Standard message and data rates may apply, depending on your mobile service provider.

5. How We Share Your Information

• Service Providers:
  We may share personal information with trusted third parties who assist us with payment processing, reservations, customer support, and other essential operations.

• Legal Obligations:
  We may disclose your information to comply with applicable laws, regulations, court orders, or other legal processes.

• Protection of Rights:
  We may share information to prevent fraud, address security or technical issues, or protect the rights and safety of our staff, guests, or others.

• No Sale of Personal Data:
  We do not sell your personal information to third parties.

6. Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Retention periods vary depending on operational, legal, and regulatory requirements.

7. Data Protection and Security

We take commercially reasonable measures to safeguard your personal information. This includes using secure servers, encryption of payment details, and access controls. However, no internet-based data transmission or storage method is entirely secure; you use our services at your own risk.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Rectify inaccurate or incomplete personal information.
• Request Deletion of personal data where appropriate.
• Object to or request restriction of certain processing.
• Withdraw Consent where processing is based on your consent.

To exercise these rights, please contact us using the details in Section 12.

9. Third-Party Links

Our website may include links to third-party sites (e.g., social media platforms, partner websites). This Privacy Policy does not cover those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from someone under 18, please contact us immediately, and we will take steps to delete it.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be effective upon posting the updated policy on our website. The “Effective Date” at the top of this policy indicates when the latest changes were made. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

• Email Us: contact-us
• Phone: 360.209.8172
• Mailing Address:
  RV@Olympic
  191 Old Deer Park Rd
  Port Angeles, WA 98362

Thank you for choosing RV@Olympic!